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Privacy Policy

Last updated: [04-13-2026]

This Privacy Policy explains how Dog Duty (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website and contact us.
 

1. Information We Collect

We only collect information that you voluntarily provide when you use our Contact Us form, such as:

  • Name

  • Email address

  • Phone number

  • Any message or details you choose to share about your pets or service needs

We do not collect information through online booking, newsletters, or user accounts.
 

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries

  • Communicate with you about our services

  • Provide quotes or schedule services if you choose to become a customer

If you do not become a customer, we do not keep your information longer than necessary to respond to your inquiry, except where we may be required to retain it for legal or business reasons.
 

3. How We Store and Protect Information

For people who become customers, we may store basic contact details (such as name, phone number, email, and service notes) so we can provide ongoing services.

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
 

4. Cookies and Tracking

We do not use Google Analytics, Facebook/Instagram ads, or similar tracking tools on this site.

Our website may use basic cookies or similar technologies provided by our website platform (Wix) for functionality and performance. These are generally used to help the site work properly and are not used by us to track you across other websites.
 

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only in these limited situations:

  • With service providers who help us operate our business (for example, our website host), and only as needed for them to perform their services

  • If required by law, regulation, or legal process

  • To protect our rights, property, or safety, or that of our customers or others
     

6. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
 

7. Your Choices

You can:

  • Choose not to submit the contact form if you do not want to share your information

  • Ask us to update or delete your contact information if we have it on file

To make a request, please contact us using the information below.
 

8. California Privacy Information

Because we primarily serve clients in California, you may have certain rights under California law regarding your personal information. At this time, we collect only basic contact details that you voluntarily provide through our contact form and, if you become a customer, for service purposes.

If you are a California resident and have questions about how we handle your information, or wish to request access to or deletion of your information, please contact us using the details below. We will respond as required by applicable law.
 

9.  Photography

  • During the course of providing services, Dog Duty may take photos of pets:

  • Photos are taken by our team while providing services

  • Photos are shared without including personal identifying information about owners

  • Photos may be used for business purposes (such as updates to owners or social media)

  • You may request removal of any photo at any time by contacting us
     

 10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Your continued use of the website after changes are posted means you accept those changes.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Dog Duty
Email: home@dogduty.org
Phone: 408.463.8253

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